Frequently Asked Questions
Our expert team currently serves clients in Orlando and the surrounding areas. If you're unsure whether your area is covered, please contact us and we will gladly confirm.
Yes, at Sparkfire Cleaning, we provide all the necessary cleaning supplies and equipment to complete the job. We use high-quality, eco-friendly products to ensure a healthy and clean environment for your family and pets.
The price of our services is based on several factors, including the size of your property (e.g., the number of bedrooms and bathrooms), the type of service you need (regular, deep, or move-in/out cleaning), and the service frequency. For an accurate and personalized quote, we invite you to contact us.
No, you do not need to be present. We just need clear instructions on how to safely access your home. We want you to come home to a clean and tidy space that allows you to relax.
For our team to work as efficiently and safely as possible, we ask that you pick up any personal items, clothing, toys, or small items from the floor or surfaces. This will allow us to focus on the cleaning tasks and ensure an impeccable result.
Yes, all of our employees are fully insured. The peace of mind and safety of our clients are our top priorities.
A regular cleaning is designed to maintain the cleanliness of your home on a consistent basis, covering essential tasks like vacuuming, mopping, dusting, and bathroom cleaning. A deep cleaning is a much more detailed service, which includes more intensive tasks such as cleaning inside appliances, baseboards, window sills, and other areas not typically cleaned on a routine basis.
For your convenience, we don't charge your credit card until the cleaning has been completed to your full satisfaction. This ensures the service has been delivered as agreed upon before we process the payment.
If you are not 100% satisfied with the cleaning, please contact us within 24 hours of the service completion. We will do our best to resolve any issue immediately and ensure the final result meets your expectations.
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